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((otrs)) to be Listed at the Stock Exchange on Dec 23, 2009

((otrs)) to be Listed on the Open Market with 1,85 Mil. Shares.   December 22, 2009 — OTRS AG, the largest service provider and developer for the world’s leading open source service-desk system, OTRS,...

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OTRS Names Paul Salazar to Manage International Expansion

New General Manager to Grow North American Presence and Worldwide Sales   April 14, 2010 — OTRS, the world’s leading provider of open source Service Management and ITSM solutions, today announced the...

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OTRS in Major Latin American Expansion

Opens Mexico City HQ and Jalisco Development Lab; Names Managing Director for Latin America   May 5, 2010 — OTRS, the world’s leading provider of open source Help Desk and ITIL-compatible IT Service...

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OTRS Continues Expansion with New Netherlands Subsidiary

OTRS B.V. to Support Growing Benelux Presence   June 14, 2010 — OTRS (www.otrs.com), the world’s leading provider of open source Help Desk and ITIL-compatible IT Service Management (ITSM) solutions,...

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OTRS AG publishes annual statements for 2011 with a revenue increase of about...

Revenue increased about 6.3 percent, up to 4.25 million Euro (2010: 4.0 million Euro) EBITDA improved to plus 63k Euro (2010: minus 100k Euro) Downloads increased about 11.5 percent, up to 1.2 million...

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OTRS AG appoints Sabine Riedel to the Managing Board

Sabine Riedel is member of the Managing Board of the OTRS AG, effective immediately She is responsible for the areas of Marketing and Human Resources   Bad Homburg, July 5, 2012: Sabine Riedel has...

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OTRS AG registers Order Entry Record in the third quarter of 2012

Open Source business model gains acceptance in times of crisis   Increase of Order Entry about 42 percent in comparison to last year’s quarter (2012: 1,147,008.50 EUR) Increase of new business with...

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Fast and Process Focused-Service Management Software OTRS 3.2 released

Free OTRS Help Desk Software connects process and service management   Cupertino, CA, January 29, 2013: OTRS Group, the vendor and world’s leading provider of the open source help desk software, OTRS...

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